UAlbany ID Card

STEP 1- Submit your ID Card photo for approval

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘myPhoto’
3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email regarding your photo, proceed to Step 2 and order your ID card.

STEP 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

1. Go to ID Card Portal and log in using your NetID and password
2. Select ‘New/Replacement ID Card’ *
3. Select ‘Pickup’ then choose ‘Orientation- Pickup at Res Life Check-In’ from the list
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting "New/Replacement ID Card" brings you to the log in screen again, please log in and navigate to "Order" from the menu in the top banner, then select "ID Card Office" from the list.

Your card will be printed and available at check-in with Residential Life

UAlbany Virtual ID Card available. 
Download the app today! 

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

1. Open CBORD Mobile ID App
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email the ID Card Office.

Please Note: A physical ID card is only needed to access the Library, attend classes on the Downtown Campus, ride CDTA to campus, or use your ID Card in vending machines or print/copy machines on campus.  

Step 1- Submit your ID Card photo for approval

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘myPhoto’
3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email, proceed to Step 2 and order your ID card.

Step 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘New/Replacement ID Card’ *
3. Select pickup or delivery method and select/enter address accordingly
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and mailed to the address provided when ordering.  Standard USPS mail delivery times apply.

UAlbany Virtual ID Card available.
Download the app today!

Available on the App Store
Available on Google Play

Click here for app installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

1. Open Mobile ID
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email ID Card Office.

STEP 1- Submit your ID Card photo for approval

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘myPhoto’
3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email, proceed to Step 2 and order your ID card.

STEP 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘New/Replacement ID Card’ *
3. Select pickup or delivery method and select/enter address accordingly
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and distributed as per your selection when ordering:

On-Campus: delivered to departmental mailrooms listed under on-campus delivery.  Delivery usually occurs the following business day if ordered before 3pm.

Off-Campus: mailed to address provided when ordering. Standard USPS mail delivery times apply.

You will receive important instructions to immediately install your Mobile ID which can be used immediately for almost everything including transactions and Employee Door Access (door access is not available to students).

UAlbany Virtual ID Card available.
Download the app today! 

Available on the App Store
Available on Google Play

Click here for app installation instructions

Mobile ID Employee Door Access Instructions

1. Open Mobile ID
2. Make sure the correct door is in field below QR code.  You can type in the location number printed on the sticker affixed to the door reader.
3. SWIPE your virtual ID card to the right
4. When GO has completed (may take several seconds) the door will unlock and you must enter immediately (8 seconds)

NOTE:  If you select CHOOSE next to the door location field you can select other doors and hit GO.  You must be immediately outside the door for this to work.

You must be granted access privileges to the door you are trying to open. Please speak with your department head if you have any specific questions regarding access to spaces with your ID Card. 

Mobile ID Dining & Bookstore Transaction Instructions

1. Open Mobile ID
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner.

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email ID Card Office.

Order your replacement ID Card- 

1. Go to ID Card Portal and log in using your NetID and password
2. Select ‘New / Replacement ID Card’ *
3. Select "Set On-Campus Location" and enter your on-campus delivery location and mailbox number.
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type and ‘Pay Now’!

*If selecting ‘New / Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and delivered to your on-campus mailbox. Delivery usually occurs the following business day if ordered before 3pm.

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email ID Card Office with a photo of your current ID Card and your on-campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

UAlbany Virtual ID Card available. 
If you have not done so already, download the app today!

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

1. Open Mobile ID
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email ID Card Office.

Please Note: A physical ID card is only needed to access the Library, attend classes on the Downtown Campus, ride CDTA to campus, or use your ID Card in vending machines or print/copy machines on campus.  

Order your replacement ID Card- 

1. Go to UAlbanyID.com and log in using your NetID and password
2. Select ‘New/Replacement ID Card’ *
3. Select pickup or delivery method and select/enter address accordingly
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and mailed to the address provided when ordering. Standard USPS mail delivery times apply.

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email [email protected] with a photo of your current ID Card and your on campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

UAlbany Virtual ID Card available.
If you have not done so already, download the app today! 

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

1. Open Mobile ID
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

Order your Replacement ID Card- 

1. Go to the ID Card Portal and log in using your NetID and password
2. Select ‘New / Replacement ID Card’ *
3. Select delivery method and enter destination accordingly
4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
5. Choose payment type and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and distributed as per your selection when ordering:

On-Campus: delivered to departmental mailrooms listed under on-campus delivery. Delivery usually occurs the following business day if ordered before 3pm.

Off-Campus: mailed to address provided when ordering. Standard USPS mail delivery times apply.

You will receive important instructions to immediately install your Mobile ID which can be used immediately for almost everything including transactions and Employee Door Access (door access is not available to students).

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email ID Card Office with a photo of your current ID Card and your on campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

If you have a temporary ID Card, please return that to the office that issued it or the ID Card Office via campus mail after you have activated your new ID Card.

UAlbany Virtual ID Card available. 
Download the app today! 

Available on the App Store
Available on Google Play

Click here for Installation Instructions

Mobile ID Employee Door Access Instructions

1. Open Mobile ID
2. Make sure the correct door is in field below QR code.  You can type in the location number printed on the sticker affixed to the door reader.
3. SWIPE your virtual ID card to the right
4. When GO has completed (may take several seconds) the door will unlock and you must enter immediately (8 seconds)

NOTE:  If you select CHOOSE next to the door location field you can select other doors and hit GO.  You must be immediately outside the door for this to work.

You must be granted access privileges to the door you are trying to open.  Please speak with your department head if you have any specific questions regarding access to spaces with your ID Card. 

Mobile ID Dining & Bookstore Transaction Instructions

1. Open Mobile ID
2. Tell cashier which plan you would like to use
3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email ID Card Office.

When a Temporary ID Card is issued the person will receive an automatic email with replacement instructions or may follow the instructions for returning/existing students and employees. A replacement must be ordered within 3 days and activated within 4 more days (A temporary ID Card is active for a total of 7 days). The temporary ID Card must then be returned to the office where it was issued.

If you misplace, lose or believe your UAlbany ID Card has been stolen, you must deactivate it as soon as possible (it can be reactivated if found without buying a new card). The person to whom a UAlbany ID Card has been issued is responsible for keeping his/her card secure and is liable for all activity on the UAlbany ID Card until it is deactivated.

For your protection and safety, your UAlbany ID Card can be used by only you. Cashiers who accept UAlbany ID Cards as a form of payment will verify that the card belongs to the person making the purchase and will not accept a UAlbany ID Card as a form of payment if the photo on the card does not match the person using the card. Additionally, cashiers may require a second form of photo identification for purchases made with a UAlbany ID Card or credit card.

Purchases made with your UAlbany ID Card that exceed $25 will require a second form of picture identification. Refunds are not provided for money or meals fraudulently spent on a UAlbany ID Card.

Any department or organization that accepts your UAlbany ID Card as a form of payment, verification, or access to events or services has the right to confiscate your card if the card does not belong to the person using the card. Confiscated cards will not be returned to the original cardholder. Anyone involved in the fraudulent use of a UAlbany ID Card is subject to card replacement costs and may be subject to conduct review and University policies.

If you misplace, lose or believe your UAlbany ID Card has been stolen, you must immediately deactivate it on the ID Card Portal, by using the CBORD Mobile ID app, at the ID Card Office (CC B-52), or at the University Police Department (UPD). The person to whom a UAlbany ID Card has been issued is responsible for keeping his/her card secure and is liable for all activity on the card until it is deactivated. Refunds are not provided for money or meals fraudulently spent on a UAlbany ID Card. For your protection, cashiers who accept UAlbany ID Card as a form of payment will verify that the card belongs to the person making the purchase and will not accept an ID card as a form of payment if the photo on the card does not match the person using the card. Additionally, cashiers may require a second form of photo identification for purchases made with a UAlbany ID Card or credit card.

Yes! 

STUDENTS:

Students can receive a temporary card from the ID Card Office (CC B-52), UPD, or from their residence hall office. The temporary card will provide access to a student’s residence hall/apartment, meal plan and other campus funds. Note that the UAlbany CBORD Mobile ID app (if downloaded) will allow for all ID Card transactions in dining, residence hall access, vending and bookstore while a physical card is deactivated. CDTA bus access is not included on a temp card.

When a temporary ID card is issued, the student will receive an automatic email with replacement instructions. A replacement must be ordered within 3 days and activated within 4 more days (a temporary ID card is active for a total of 7 days). The temporary ID card must then be returned to the office where it was issued 

FACULTY/STAFF:

Faculty/staff can receive a temporary card from the ID Card Office or UPD. The temporary card will provide access to buildings and campus funds. Note that the UAlbany CBORD Mobile ID app (if downloaded) will continue to allow for all ID card transactions while a physical card is deactivated, including hall/door access. CDTA bus access is not included on a temp card.

When a temporary ID card is issued, the faculty/staff member will receive an automatic email with replacement instructions. A replacement must be ordered within 3 days and activated within 4 more days (a temporary ID card is active for a total of 7 days). The temporary ID card must then be returned to the office where it was issued.

Yes, if you find your UAlbany ID Card or have it returned to you after you have deactivated it, you can now go to the ID Card Portal or onto the CBORD Mobile ID App to reactivate it. You cannot reactivate a card that was replaced.

All UAlbany ID Card services previously assigned to your card will immediately carry over to your replacement card, except CDTA service. For CDTA swipe service, please note that it will take 3 business days for CDTA to update their system with your new magnetic stripe information. As a result, when you swipe your new card to ride the CDTA bus, you may be denied from riding until the CDTA system is fully updated. Also, if you are not registered for classes during the current semester or are not a current University employee, you will be denied from riding CDTA or the UAlbany purple bus routes with your card.

University at Albany students, faculty members, or University or affiliated entity staff can now modify a Preferred First Name for their ID Cards. Learn more about how to make these changes and about the University Preferred Name Policy here.