Information Technology Services (ITS)

Information Technology Services (ITS) provides access to a wide range of technology tools and services. Visit us at www.albany.edu/its.

• UAlbanyWiFi provides wireless access in buildings and areas across campus. ResNet WiFi is available in all on-campus housing.

• Microsoft Office 365 tools can be installed on up to ten personal devices. Additional software packages are available at discounted prices for members of the campus community. Visit the ITS Software Catalog for more information.

• Computer Training is available for using Office 365 tools and Adobe Photoshop, along with security tips and training for other ITS offerings. Details and dates are available on the ITS website or UAlbany Events Calendar.

• Apps are available for the following services:

• UAlbany Mail is used for official notifications and safety information. It includes an integrated calendar, cloud storage, Office 365 tools, and a Phish Alert feature to report suspicious messages.
• OneDrive for Business provides safe, secure, storage for documents in an accessible location.
• Skype for Business can be used to connect with others on any personal, public, or mobile device.
• The UAlbany App provides access to academic and administrative services, campus maps, transit information, and details about campus activities, athletics and events.

• Blackboard is the University’s online learning management system and can be accessed from any mobile device. It can be used for assignments, discussion boards, class materials and posting grades, and much more.

• Be Secure. The University will never ask for passwords. Account and personal information should always be protected. Exercise caution handling unexpected email attachments and embedded links. If any information claiming to come from the University doesn’t point to albany.edu/, it isn’t true!

• The Academic & Research Computing Center (ARCC) serves as a nexus for academic and research technology innovation, concentrating on research computing, analytics, visualization and advanced applications with a focus on the overall pan-discipline integrated teaching and research environment.

• The Educational Technology Center (ETC) is a central hub providing access to a range of services, including educational technology consulting for classroom and online teaching, video recording services, test, scanning, classroom technology support, and assistance with learning management systems.

• For help and support, visit the ITS Help Desk in the University Library, call (518) 442-3700 or email [email protected].

For more information on Information Technology Services, visit www.albany.edu/its.