::: Eliot Rich, Ph.D. :::

Publication Notes

LibraryStack My recent work focuses on the intersection of information systems, systems modeling, and organizational systems. Through the tools of System Dynamics my colleagues and I are looking at how feedback and endogenous thinking provide insight into difficult problems.

PEER-REVIEWED JOURNALS

Labaka, L., Hernantes, J., Sarriegi, J. M., Rich, E. (in press) “Resilience Building Policies and their Influence in Crisis Prevention, Absorption and Recovery”, Journal of Homeland Security and Emergency Management, (xx)

Hernantes, J., Rich, E., Laugé, A., Labaka, L., Sarriegi, J. M. (in press) “Learning before the storm: Modelling multiple stakeholder activities in support of crisis management, a practical case”, Technological Forecasting and Social Change (xx)

Andersen, D. L., Luna-Reyes, L., Diker, V., Black, L., Rich, E. and Andersen, D. F. (XXXX) “The Disconfirmatory Interview as a Strategy for the Assessment of System Dynamics Models” System Dynamics Review xx-xx.

Rich, E. and Nelson, M. “Understanding the Context of Large-Scale IT Failures” (2012) International Journal of Information Technologies and the Systems Approach xx-xx.

Tedeschi, L, Nicholson, C. and Rich, E., (2011) “Using System Dynamics modelling to develop management tools for animal production with emphasis on small ruminants” Small Ruminant Research 98:102-110.

Rich, E., Gonzalez, J. J., Qian, Y., Sveen, F. O., Radianti, J. and Hillen, S. (2009) "Emergent Vulnerabilities in Integrated Operations: A Proactive Simulation Study of Economic Risk" International Journal of Critical Infrastructure Protection 2(3) 110-123.

Schryen, G. and Rich, E. (2009) “Security in Large-Scale Internet Voting Systems: An Exploratory Multiple Case Study of Internet Voting in Estonia, the Netherlands and Switzerland” IEEE Transactions on Information, Forensics and Security 4(4), 729-744.

Rich, E. (2008) “Management Fads and Information Delays: An Exploratory Simulation Study” Journal of Business Research 61(11) 1143-1151.

Martinez-Moyano, I., Rich, E., Conrad, S., Andersen, D., and Stewart, T. (2008), “A Behavioral Theory of Insider-Threat Risks: A System Dynamics Approach” ACM Transactions on Modeling and Computer Simulation 18(2) 7:1-7:27.

Rich, E. (2008) “E-ZPass and the Ohio Turnpike: Adoption and Integration of Electronic Toll Collection” Journal of Cases in Information Technology 10(1) 32-51.

Sveen, F. O., Rich, E., and Jager, M. (2007) “Overcoming Organizational Challenges to Secure Knowledge Management” Information Systems Frontiers 9(5) 481- 492.

Sveen, F. O., Sarriegi, J. M., Rich, E., and Gonzalez, J. J. (2007) “Toward Viable Information Security Reporting Systems” Information Management and Computer Security 15(5) 408-419.

Johnsen, S. O, Hansen, C. W., Line, M. B., Nordby, Y., Rich, E., and Qian Y. (2007) “CHECKIT-A Program to Measure and Improve Information Security and Safety Culture” International Journal of Performability Engineering 3(1) 175-186.

PEER-REVIEWED BOOK CHAPTERS

Sarriegi, J. M., Rich, E., Laugé, A., Labaka, L., and Hernantes J. (2012) “Creating and Testing Holistic Crisis Management Strategies: The Crisis Management Balanced Scorecard and Systems Modelling” Future Security Conference, Bonn, Germany. 4 pages.

Zupančič, E., Trček, D., Starc, I., and Rich, E. (2012) “Analysis of reconnection policies during a major power cut crisis using a system dynamics simulation model” International Conference on Management and Service Science (MASS 2012), Shanghai, China. 4 pages.

Ormazabal, M., Rich, E., and Sarriegi, J. M. (2012) “Exploring Environmental Management Evolution Maturity” 30th International Conference of the System Dynamics Society, St Gallen, Switzerland. 20 pages.

Hernantes, J., Laugé, A., Labaka, L., Rich, E., Sveen, F. O., Sarriegi, J M., Martinez-Moyano, I., J., and Gonzalez, J. J. (2011) “Collaborative modeling of awareness in Critical Infrastructure Protection” Hawai’i International Conference on System Sciences (HICSS-44), Kauai, Hawaii. 10 pages. Nominated for Best Paper.

Sveen, F. O., Hernantes, J., Gonzalez, J. J, and Rich, E. (2011) “Towards Understanding Recurring Large Scale Power Outages: An Endogenous View of Inter-organizational Effects” Lecture Notes in Computer Science, (6712) 43-54 Springer.

Andersen, D., Rich, E., and MacDonald, R. (2009) "System Dynamics Applications to Public Policy" Encyclopedia of Complexity and Systems Science,7051-7061, Springer.

Martinez-Moyano, I., Rich, E., and Conrad, S. (2006) “Exploring the Detection Process: Integrating Judgment and Outcome Decomposition” Lecture Notes in Computer Science, (3975) 701 - 703, Springer.

Rich E. and Duchessi, P. (2005) “Keeping the Flame Alive: Sustaining a Successful Knowledge Management Program” Case Studies in Knowledge Management, pp. 315-326, M. Jennex ed., Idea Group Publishing.

Reprinted in Knowledge Management: Concepts, Methodologies, Tools and Applications (2008) pp. 112-122, M. Jennex ed., IGI Global.

Miesing, P., and Rich, E. (1997) “Using Technology to Experience Business Ethics in the Business Class” Current Topics in Management, (2) 267-286, JAI Press.

PEER-REVIEWED CONFERENCE PROCEEDINGS

Sveen, F. O., Hernantes, J., Gonzalez J. J., and Rich, E. (2010) “Towards Understanding Recurrence of Large Scale Power Outages” International Conference on Critical Information Infrastructure Security (CRITIS 2010) Athens, Greece. 13 pages

Radianti, J., Rich, E., and Gonzalez, J. J. (2010) “Refinement of a Supply and Demand Model for Vulnerability Black Markets” 28th International Conference of the System Dynamics Society, Seoul, Korea. 18 pages.

Miesing, P., Krzykowski, L., and Rich, E. (2010) “Going Green Globally with Strategic Sustainable Systems” 28th International Conference of the System Dynamics Society, Seoul, Korea. 30 pages.

Rich, E., Hernantes, J., Labaka, L., Laugé, A., Sarriegi, J. M., and Sveen, F. O. “Modeling a National Power Crisis in Support of A Crisis Lifecycle Model” (2010) 28th International Conference of the System Dynamics Society, Seoul, Korea. 23 pages.

Sveen, F. O., Rich, E., Sarriegi, J. M., Hernantes, J. and Gonzalez, J. J. (2010) “A Group Model Building approach for identifying simulation scenarios in critical infrastructure” Hawaii International Conference on System Sciences (HICSS-43), Kauai, Hawaii. 10 pages.

Schryen, G. and Rich, E. (2010) “Increasing software security through open source or closed source development? Empirics suggest that we have asked the wrong question” Hawaii International Conference on System Sciences (HICSS-43), Big Island, Hawaii. 10 pages.

Radianti, J., Gonzalez, J. J., and Rich, E. (2009) “A Quest for a Framework to Improve Software Security: Vulnerability Black Markets Scenario” 27th International Conference of the System Dynamics Society, Albuquerque, NM. 35 pages.

Radianti, J., Rich, E. and Gonzalez, J. J. (2009) “Vulnerability Black Markets: Empirical Evidence and Scenario Simulation” Hawaii International Conference on System Sciences (HICSS-42), Big Island, Hawaii. 10 pages.

Larsen, K., Nevo, D., and Rich, E. (2008) “Exploring the Semantic Validity of Questionnaire Scales” Hawai’i International Conference on System Sciences (HICSS-41), Big Island, Hawaii. 10 pages.

Whitmore, A., Rich, E. and Nelson, M. (2008) “Building on Shifting Sands: The Structure of Repetitive IT Project Escalation, Crisis, and De-escalation” 26th International Conference of the System Dynamics Society, Athens, Greece. 27 pages.

Radianti, J., Rich, E. and Gonzalez, J. J. (2007) “Using a Mixed Data Collection Strategy to Uncover Vulnerability Black Markets” 2nd Workshop on Information Security and Privacy (WISP 2007), Montreal, Canada. 9 pages.

Rich, E., Nelson, M., and Whitmore, A. (2007) “IT Project Management, Concept Modeling, and Blind Dates” 25th International Conference of the System Dynamics Society, Boston, MA. 16 pages.

Rich, E., Sveen, F. O., Qian, Y., Hillen, S., Radianti, J., and Gonzalez, J. J. (2007) “Emergent Vulnerability in Integrated Operations: A Proactive Simulation Study of Risk and Organizational Learning” Hawai’i International Conference on System Sciences (HICSS-40), Big Island, Hawaii. 10 pages.

Rich, E., Sveen, F. O., and Jager, M. (2006) “Overcoming Organizational Challenges to Secure Knowledge Management” Second Secure Knowledge Management Workshop, Brooklyn, NY. 8 pages.

Martinez-Moyano, I. J., Rich, E., Conrad, S., Stewart, T., and Andersen, D. F. (2006) “Integrating Judgment and Outcome Decomposition: Exploring Outcome-Based Learning Dynamics” 24th International Conference of the System Dynamics Society, Nijmegen, the Netherlands. 14 pages.

Rich, E., “Modeling Risk Dynamics in E-Operations Transitions” (2006) International Society for Crisis Response and Management” (ISCRAM-06), Newark, NJ. 12 pages.

Martinez-Moyano, I. J., Rich, E., Conrad, S. H., Andersen, D. F. (2006) “Modeling the Emergence of Insider Threat Vulnerabilities” Informs Winter Simulation Conference, Monterey, CA. 6 Pages.

Rich, E. and Gonzalez, J. J. (2006) “Maintaining Security and Safety in High-threat E-operations Transitions” Hawai’i International Conference on System Sciences (HICSS-39), Kauai, Hawaii. 10 pages.

Martinez-Moyano, I. J., Conrad, S., and Rich, E. (2005) “Simulating Insider Cyber-Threat Risks: A Model-Based Case and a Case-Based Model” 23rd International Conference of the System Dynamics Society, Boston, MA. 47 pages.

Andersen, D. F. , Cappelli, D. , Gonzalez, J. J., Mojtahedzadeh, M., Moore, A. Rich, E., Sarriegi, J. M., Shimeall, T., Stanton, J. Weaver, E. A., and Zagonel, A. (2004) “Preliminary System Dynamics Maps of the Insider Cyber-threat Problem” 22nd International Conference of the System Dynamics Society, Oxford, UK. 35 pages.

Rich, E. and Duchessi, P. (2004) "Modeling the Sustainability of Knowledge Management Programs” Hawai’i International Conference on System Sciences (HICSS-37), Big Island, Hawaii. Nominated for Best Paper award, Organizational Systems and Technology Track. 10 pages.

Rich, E. and Duchessi, P. (2001) "Models for Understanding the Dynamics of Organizational Knowledge in Consulting Firms" Hawai’i International Conference on System Sciences (HICSS-34), Maui, Hawaii, 2001. 10 pages.

TECHNICAL REPORTS

Rich, E., Andersen, D. F. and Richardson, G. P., (2006) OLF-IRMA-AMBASEC Group Modeling Report I, University at Albany, Albany, NY.

Rich, E., Andersen, D. F. and Richardson, G. P. (2006) OLF-IRMA-AMBASEC Group Modeling Report II, University at Albany, Albany, NY.

Martinez-Moyano, I. J , Rich, E., Conrad, S., Andersen,, D. F., and Stewart, T. R. (2005) A Behavioral Theory of Insider-Threat Risks: A System Dynamics Approach, Center for Policy Research, University at Albany.

INVITED ARTICLE

Gonzalez, J. J., Qian, Y, Sveen, F. O., and Rich, E. (2005) “Helping Prevent Information Security Risks in the Transition to Integrated Operations” Telektronikk 101 (1), pp. 29-37.

PRESENTATIONS

PEER-REVIEWED INTERNATIONAL AND NATIONAL CONFERENCES

Trofimovsky, A., Miesing, P., Rich, E., and Krzykowski, L., (2012) “Strategic Sustainability Systems: A Systems Approach” 49th Annual Meeting of the Eastern Academy of Management, Philadelphia, PA.

Rich, E. and Conklin, Wm A. (2009) "Using Systems Models to Improve Information Security Management" 2009 System Dynamics Winter Conference, College Station, TX.

Larsen, K, Lee, J., and Rich, E. (2008), "The Development of a Shared Dataset for Predictive Analysis in the Behavioral Sciences" Symposium on Semantic Knowledge Discovery, Organization and Use, New York University, New York, NY

Martinez-Moyano, I. J., Rich, E., Conrad, S. (2006) “Modeling Detection Processes: Integrating Judgment and Outcome Decomposition” IEEE Intelligence and Security Informatics Conference (ISI), San Diego, CA.

Martinez-Moyano, I. J., Conrad, S., Rich, E., Andersen, D. and Stewart, T. (2005) “Judgment and Decision Making Under Uncertainty: Modeling Insider Threat Risks in Organizations” INFORMS, San Francisco, CA.

Rich, E. (2005) “Insider Threats: Raising the Profile and Managing the Risks” Research and Development Partnerships in Homeland Security Conference, Department of Homeland Security, Boston.

Rich, E. (2003) "Using Simulation to Explore the Dynamics of Organizational Knowledge" Abstract included in Proceedings of the 21st International Conference of the System Dynamics Society, New York City.

Rich, E. (1998) "A Simulation Model of the Effects of Technology on Organizational Knowledge", Association for Information Systems, Baltimore, MD, July 1998. Abstract included in Proceedings of the 4th Americas Conference on Information Systems, Baltimore, MD.

Rich, E. (1998) “Limits to Groupware-Facilitated Organizational Learning in a Consulting Firm”, Abstract included in Proceedings of the 16th International Conference of the System Dynamics Society, Quebec City, Canada.

INVITED PRESENTATIONS

Rich, E. (2013) "System Dynamics, Systems Thinking, and Group Decision Support", CROSSOVER International Conference on Policy Making 2.0, Dublin, Ireland.

Miesing, P., Krzykowski, L., Rich, E. (2009) “Strategic Sustainability Systems: Evidence from the G3 Program at the UAlbany School of Business”, Corporate Social Responsibility and Environmental Sustainability Conference, University at Albany School of Business, Albany, NY.

Rich, E. (2007) “Using Your Experience to Improve Safety and Security in Integrated Operations,” Integrated Operations Conference, SINTEF and Norwegian University of Science and Technology, Trondheim, Norway.

Rich, E. (2007) “System Dynamics: Actions, Behavior, and Structure”, International Center for Learning, Education and Performance Systems, Tallahassee, FL.

Rich, E. (2004) “An emerging perspective on the dynamics of insider cyber-threats”, Third Russian National Conference on Mathematics and Information Technology Security (MaBIT-04), Moscow State University, Moscow, Russia.

Rich, E. (2004) "The Sustainability of Organizational Knowledge: A Simulation-based Exploration”, Presented to School of Applied Economics and Management Strategy Faculty Seminar Series, School of Applied Economics and Strategy, Cornell University, Ithaca, NY.

DISSERTATION

Rich, E. (2002) "Modeling the Dynamics of Organizational Knowledge", Ph.D. Dissertation, University at Albany. Abstract as PDF here. Awarded Distinguished Dissertation Award.