Foundations of Clinical Interviewing

This microcredential is for any professional involved in any level of patient care, contact or program development within medical or patient care settings.

If you’re a front end/mid-level professional, this course will enhance your understanding of how to assess the functioning of first contacts with patients as a means of improving patient flow and preparation of documentation for other care team members.

You will also improve your assessment and interview tools to increase the efficiency and effectiveness of patient care.

This course is split into three 3-hour sessions:

1. The Semi-Structured Clinical Interview: A foundation in clinical interviewing as it is carried out by various team members in a variety of settings. It determines which symptoms are assessed for, and how this information is both related to and used by various team members. Direct examples of semi-structured interviews are reviewed with in-session practice and assessment of each of these performed during this session.
    
2. Interdisciplinary Team Collaboration: You will review clinical interview materials and approaches used in various settings, assessing these in relation to the goals of the setting the effectiveness of present interview styles and types in meeting those goals. Individual questions, scales and materials are reviewed. Learners independently research which tools are used at present and offer thoughts on their uses. This session includes a team assignment.
    
3. Clinical Interviews in Practice: You will be provided with information on a "real world" setting, and as a team develop a semi-structured clinical interview best suited for the setting and the identified individual and team needs. Present your interview, providing justification, expected outcomes, how it effectively serves your population and perform a trial run of your clinical interview. In addition, you will present how this interview meets system and program goals.