Health Literacy: A Tool for Effective Communication and Engagement
Originally presented on March 15, 2018
Overview
Health literacy involves providing clear and effective communication by the individual providing healthcare services and the individual receiving services. Despite the intent to relay information in a clear and concise manner, a disconnect sometimes occurs.
Therefore, it is important to identify and address potential barriers when providing information to support well-being. Helping individuals who experience low health literacy is vital to enable them to effectively take care of their health or the health of a loved one.
This webcast will provide an overview of health literacy, its role in the provision of healthcare services, as well as how to engage the community in in this process, lessons learned about preparing oral and written materials, and how to present and review health literacy techniques for direct service care.
Target Audience
Physicians, physician assistants, nurses, nurse practitioners, local health department and community health workers, social workers
Webcast
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Speakers
Julie McKinney, MS
Health Literacy Discussion List Moderator, Institute for Healthcare Advancement
Health Literacy Specialist, Exceptional Lives, Inc.
Wilma Alvarado-Little, MA MSW
Associate Commissioner, New York State Department of Health
Director, Office of Minority Health & Health Disparities Prevention
Learning Outcome and Objectives
As a result of this activity, the learner will be able to enhance their knowledge and competence on health literacy, its role in the provision of healthcare services, engagement with the community, and how to present and review health literacy techniques for direct service care.
After viewing the webcast participants will be able to:
- Define the scope of health literacy beyond plain language
- Describe three main strategies for using health literacy principles to communicate effectively with diverse communities
- Identify resources to guide staff in becoming a health literate organization
Evaluation, Post-Test and Certificate
Continuing Education Credits
Continuing Education Credits expired for this activity on March 31, 2021. We encourage you to fill out the evaluation as your responses help us to plan future programs.