Theresa A. Pardo

Theresa Pardo serves as Associate Vice President for Research at the University at Albany and as Special Assistant to UAlbany’s President Havidán Rodríguez, directing a university-wide project on differential impacts of COVID-19 in New York.

She is also a full research professor in Public Administration and Policy, Rockefeller College of Public Affairs and Policy and an affiliate faculty in Information Science at the College of Emergency Preparedness, Homeland Security and Cybersecurity.

As a Senior Fellow at the Center for Technology in Government, Pardo works with CTG UAlbany’s multi-sector and multi-disciplinary teams to carry out applied research and problem-solving projects focused on the intersections of policy, management, and technology in the governmental context.

Prior to her role as a Senior Research Fellow, Pardo served as Director of CTG UAlbany from 2009 until 2021. During her 12 years as Director she built a reputation for the Center as a global leader in digital government and public sector information technology, innovation, research and practice. Under her leadership, CTG advanced its model of multi-sector, multi-disciplinary teams from the U.S. and around the world to carry out applied research and problem-solving projects focused on digital transformation, service innovation and value creation in the public sector.

Pardo is a Fellow of the National Academy of Public Administration. In 2018 and 2019 she was named a Top 100 Influencer in Digital Government by Apolitica. In 2015, she was recognized as a Top 25 Doers, Drivers & Dreamers Awardee by Government Technology Magazine which recognizes individuals throughout the U.S. who exemplify transformative use of technology improving the way government does business and serves its citizens.

She is a recipient of the University at Albany Distinguished Alumni Award, the Digital Government Society Distinguished Service Award, the University at Albany Excellence in Teaching Award, and the Rockefeller College Distinguished Service Award.

Pardo has published more than 250 articles, research reports, practice guides, book chapters and case studies and received numerous awards including best journal and conference paper award and is ranked among the top scholars in her field in terms citations to her published work.

She is an advisor and board and committee member for a number of journals and organizations including:

Federal:

• Past Chair, U.S. Environmental Protection Agency’s National Advisory Committee
• Member, U.S. National Science Foundation, Business and Operations Advisory Committee
• Member, U.S. Government Accountability Office, Executive Council on Information, Management, and Technology

State:

• OpenNY Advisor to NYS’s Governor Andrew Cuomo

Local:

• Member, Smart City Advisory Council, City of Schenectady, NY

Journals:

• Government Information Quarterly
• Information Polity
• Public Management Review

International:

• Past-President of the Digital Government Society
• Member, United Nations e-Government Expert Working Group
• International Advisor, E-Government Committee for the China Information Association
• Chair, Oman’s Excellence in E-Government Award Jury
• Member, Series Steering Committee, United Nations University, International Conference on Theory and Practice of Electronic Governance (ICEGOV)

Selected Publications

• Nam, T. & Pardo, T.A. (2011). Conceptualizing smart city dimensions of technology, people and institutions. Proceedings of the 12th annual international digital government research conference.
• Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T. A., and Scholl, H. J. (2012). Understanding Smart Cities: An Integrative Framework. Paper presented at the 45th Hawaii International Conference on System Sciences (HICSS), organized by the College of Business, University of Hawai’i at Manoa, Maui, Hawaii, United States.
• Gil-García, J.R. & Pardo, T. A. (2005). E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations, Government Information Quarterly, 22(1), 187-216.
• Harrison, T.M., Pardo, T.A., and Cook, M.E. (2012). Creating open government ecosystems: A research and development agenda, Future Internet 4 (4), 900-928.
• Pardo, T.A. & Tayi, G.K. (2007). Interorganizational Information Integration: A key enabler for digital government. Government Information Quarterly 24(4), 691-715.
• Harrison, T., Gil-García, J. R., Pardo, T. A., & Thompson, F. (2007). Geographic Information Technologies, Structuration Theory, and the World Trade Center Attack, Journal of the American Society for Information Science and Technology 58(4), 2240-2253.
• Dawes, S.S., Cresswell, A.M., & Pardo, T.A. (2009). From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks, Public Administration Review, Volume 69, Issue 3 (p 392-402).

Education

• Ph.D., Information Science, 1998, University at Albany/State University of New York, Dissertation: Reducing the Risks of Innovative Uses of Information Technology in the Public Sector: A Multidisciplinary Model.
• M.S. Educational Administration, 1990, University at Albany/State University of New York.
• B.A. Political Science, 1982, University at Albany/State University of New York.