Support for Supervisors and Managers
Supervisor and Manager Assistance: When to Call EAP
Employees in supervisory or management positions may call upon EAP for a variety of reasons. One way supervisors and managers can support their staff and promote a healthy work environment is by letting employees know about the services available through EAP. To schedule a presentation at a staff or department meeting, contact the EAP Office.
Supervisors and managers may benefit from a one-on-one consultation with the EAP Coordinator. Consider scheduling a meeting with EAP if you are:
Work
- dealing with difficult employees
- in need of an "outside" perspective
- feeling like you have no control
- making a major work decision
- concerned about an employee's work behavior
- tired of mediating between employees
- uncertain about how to communicate with your supervisee or supervisor
- concerned about alcohol or drug use impacting work
- uncertain how to deal with an employee's personal problems
- interested in finding a manager "mentor" or coach
- interested in the resources EAP for supervising and managing employees
Team Building
- experiencing stressful departmental changes
- witnessing conflict amongst staff members
- feeling the need to bring your staff together in fun and creative ways
- designing a staff retreat or staff development session
- wishing to build a sense of community
Personal
- angry or irritable
- dissatisfied with work
- making decisions that are negatively impacting you or your employees
- unable to manage life or work
- finding it difficult to get out of bed and come to work
- unable to concentrate
- overwhelmed or stressed
The EAP Coordinator can provide supervisors/managers with an array of books, videos and DVD's on current management issues such as:
- conflict management
- motivating employees
- sexual harassment
- teamwork principles
- cultural diversity
- workplace violence
The EAP Coordinator is available to provide one-on-one confidential support and to locate resources on:
- communication skills in the work place
- supervisory and executive coaching
- basic morale issues
- cultural diversity and gender issues
- tension in the work place.