Earn Your Degree Online
Our online programs offer everything you have come to expect from the University at Albany with the convenience and flexibility that comes with studying online.
As an online student, you’ll be fully integrated into the academic fabric of your classes and develop strong connections with your instructors and peers.
Choose from over 30 online graduate degrees and certificates in our key professional program areas of education, information science and public health.
Earn a bachelor's degree online, select a fully online minor or take advantage of our many online undergraduate classes.
With a 20-year record of success in online education, we provide easy access to our top-tier academic programs and ensure that our students meet their career and personal goals.
Questions? Please contact us at online@albany.edu.
Information for Online Out-of-state Students
The University at Albany is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA), and we follow a comprehensive complaint resolution process outlined in the SARA Policy Manual. A summary of the SARA student complaint process is available online.
SARA policies do not cover complaints related to grades or student conduct violations. These matters are fully addressed via our campus process, which is outlined below, not through the NC-SARA complaint resolution procedures.
Non-academic Grievances
Non-academic Grievances
If you have a non-academic complaint, please complete the student complaint form, which is accessible via the Dean of Students' Get Help webpage. If you have questions or need additional assistance with your grievance, please contact DOS@albany.edu or 518-442-5501.
If you are not satisfied with the University’s response and have exhausted all UAlbany review options, you may file a complaint with the State University of New York (SUNY) system via SUNY's Student Concerns webpage or by writing to:
State University of New York
System Administration
State University Plaza
Albany, NY 12246
If your concern remains unresolved after the SUNY review, you may submit the complaint and request a review by the New York State Education Department (NYSED). Note that NYSED will only consider cases that have already gone through both the UAlbany and SUNY review processes. Additional information and a link to the complaint form is available on NYSED's Filing a Complaint about a College or University webpage.
Academic Grievance
Academic Grievance
Students who seek to challenge an academic grade or evaluation of their work in a course or seminar, or in research or another educational activity, may request a review of the evaluation by filing an academic grievance. Students may review Procedures for Resolving Academic Grievances in the Undergraduate Bulletin or Graduate Bulletin.
The steps for both undergraduate and graduate students are outlined below.
Step 1: Discuss with Your Instructor
Start by talking directly with the faculty member who graded your work. Many disputes can be resolved at this level through open communication.
Step 2: File a Written Grievance
If the issue isn’t resolved, submit a written grievance to your program or department. If your school or college doesn’t have departments, file it directly with them.
Step 3: Escalate to the School or College Level
If your grievance is still unresolved, you can request a review at the next level — your school or college. This should be done within 60 days of receiving the decision at the previous level.
Step 4: University-level Review
If necessary, you can take your grievance to the Graduate Academic Council (GAC) or Undergraduate Academic Council (UAC). Their decision is final within the University.
Important Notes:
- Grievances must be based on clear procedural issues, such as grading inconsistencies or errors.
- Grades will not be changed unless a procedural mistake is proven.
- In rare cases, the Council may consult experts to determine a final grade.
Professional Licensure
Professional Licensure
Please review the University at Albany's Mandatory Certification Disclosure.