

As a Carnegie-classified Research-1 (R1) institution, the University at Albany is one of the top 146 universities in the nation with very high research activity.
To maintain and grow our research activity, UAlbany is committed to transforming the Division for Research & Economic Development, with a particular focus on:
The Division is seeking feedback from the entire UAlbany community during this process, which is being guided by the work of four critical task forces.
Anyone can submit feedback IDEAS Portal. If you have questions or would like to speak to someone directly, please contact a task force co-chair directly.
Thank you for your engagement in this important effort to transform UAlbany’s research infrastructure!
The Division hosted three campus roundtables in March and April 2023 to provide a high-level summary of the transformation initiative and to engage in conversation with attendees.
About 80 campus community members attended the roundtables and were asked to respond to specific questions during the moderated discussion. Review their anonymized, aggregated responses below:
Strengthen infrastructure and solidify our R1 status
Promote better understanding of and support for research
Spark enthusiasm for research among students and faculty
Grow the University’s research portfolio with more interdisciplinary and industry-sponsored research
Strengthen infrastructure and operations
Onboard more staff and resources to make faculty feel supported and existing staff feel appreciated
Bring the University closer as a community
Increase engagement, transparency and communication
Build a community and network to encourage collaboration
Build partnerships with stakeholders
Work as a team, break down silos and build bridges
Make lives easier for everyone and streamline processes
Incentivize research and reduce the administrative burden for both researchers and administrative staff
Use data to leverage past successes and improve workflow
Streamline administrative processes and funding management
Resistance to change
Conflict between State and RF, increasing regulatory environment and too much red tape
Fear of the project becoming bureaucratic or not being implemented correctly
Fear of losing track of the goal and being unable to move forward
Resource constraints, administrative support, and staffing issues
Fear of losing funding due to lack of administrative support
Fear of losing colleagues due to frustration or workload issues
Not being able to offer competitive salaries
Tiredness, lack of momentum and fear of burnout or losing focus
Inability to attract, and fear of losing, high-quality candidates
Lack of clarity and communication
Not engaging faculty and students effectively
Conflicting priorities pulling faculty into different directions
The amount of work for a continuation award is the same as a new award
Lack of research facilitators and graduate student participation
Inconsistent incentives and coursework across different schools and colleges
Clunky connectivity between pre and post award for Principal Investigators (PIs)
Lengthy accounting processes for purchasing
Inability to mix State and RF money
Employee turnover and lack of succession planning
Inconsistent policies and responses to questions
Printable paperwork needing modernization
Need for a chat/ticketing system to address questions and collect data
Lack of user testing and engagement from the beginning
Red tape getting in the way of research activity
Lack of transparency in research priorities and decision making
Communication issues and lack of information about policy changes
Difficulty getting approval or funding for community-based research
Need for transparency in Indirect Cost Recovery / Return (ICR) distribution
Importance of education and training for new faculty
Need for two-way communication and feedback
More targeted and effective communication
Partner with communications and marketing teams to create engaging videos instead of long emails
Recognize different cultures in various school/colleges and work with schools, colleges and departments to send more targeted emails about grants, opportunities and incentives, instead of generalized listserv emails
Recognize communications as two-way and provide feedback to the community
Leverage existing meetings and events
Attend faculty meetings to give brief presentations
Conduct orientation for researchers every few years to update them on policy changes
Leverage the Research Coffee Hour
Leverage existing website and technology
Encourage campus to use the IDEAS Portal
Learn from the University Library’s chat system
Provide clear guidelines on who to contact on the website
Offer more interpersonal interactions
Centralize and leverage research facilitators as ambassadors to offer in-person support
Interact more with the campus community through zoom or in-person meetings
Co-chairs:
Satyendra Kumar, Associate Vice President for Grant Development
David Hochfelder, Associate Professor & Director of the Public History Program, Department of History, College of Arts & Sciences
Staff Volunteer: Elisa López, University Research Awards & Information Coordinator
Members from the Division for Research & Economic Development:
Erin Bell, Interim Assistant Vice President (Research Compliance)
Maria Pidgeon, Interim Director, Office of Economic Development
Peter Gonczlik, Director, Office for Innovation Development & Commercialization
Christine McCrary, Interim Associate Director for Research Administration, Sponsored Programs Administration
Tianning Huang, Director of Strategic Initiatives, Data, Assessment, and Technology
Members from the University Community:
Won Namgoong, Professor and Associate Dean for Research, Interim Chair of Computer Science, College of Engineering & Applied Sciences
Rabi Musah, Professor, Department of Chemistry, College of Arts & Sciences
Nick Bassill, Senior Research Support Specialist, Department of Atmospheric & Environmental Sciences; Research Scientist, Atmospheric Sciences Research Center
DeeDee Bennett-Gayle, Associate Professor, College of Emergency Preparedness, Homeland Security and Cybersecurity
Scope: Establish effective and efficient ways to communicate with and engage faculty/researchers.
Top Priorities:
Bidirectional communication between Sponsored Programs Administrations (SPA) staff and faculty to develop rational internal timelines and policies
Engage faculty and the Council on Research to incentivize research and scholarship
Best communication practices for the services and infrastructure offered by the Division
Mentoring researchers in obtaining grants and post-award requirements
Promoting and affecting faculty research excellence
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Clearly communicate F&A policy for non-federal agencies to faculty |
Document describing the F&A policy |
February 2023 |
Revise guidelines for community engagement to allow rapid access to research facilities, software, etc. to community members |
New guidelines to cut red tape and enable engagement activities on short notice |
March 2023 |
Engage the Compliance office and researchers to improve information exchange (change focus from liability to project success) |
Develop communication channels and methods to keep researchers informed |
March 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Inform faculty about policy on ICR sharing, and its future |
An updated description of all scenarios for F&A rates and variance |
February 2023 |
Engage faculty and the Council on Research to streamline internal awards to maximize the impact on research; clarify the eligibility of non-faculty scholars |
Develop revised guidelines for internal awards |
September 2023 |
Consider creative ways to promote research: research sabbaticals, summer research appointments, industry engagement, etc. |
New programs to advance research and scholarship |
May 2023 |
Help develop a reasonable course-release policy to enable research and scholarship for faculty with/without extramural grants and align the cost of course buyout to the grant with the actual cost |
Unambiguous policy regarding course reduction and buyout |
To be announced |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Inform faculty about the resources to find funding opportunities (Spin, Grants.gov, etc.) |
Documentation, website and periodic workshops |
April 2023 |
Develop rational internal timelines and procedures for proposal submission; increase faculty’s awareness regarding internal and external compliance requirements, improve technology |
Document revised guidelines, post on SPA website, broadly disseminated to faculty via presentations and red teaming |
June 2023 |
Engagement between SPA staff and faculty to reduce cultural tension |
Schedule of periodic (monthly) events, annual ice cream socials, picnic, and relocating SPA staff closer to researchers |
April 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Training in writing effective grant applications, secure internal and external pre-submission reviews, offer sample proposals as examples |
Working with the Associate Deans for Research of UAlbany’s schools and colleges to publicize current services and develop new ones |
March 2023 |
Organize networking opportunities to enable formation of large research coalitions in strategic areas; provide support to junior and individual faculty researchers |
Identify model mechanism for brining faculty together |
April 2023 |
Assist faculty in proposal development, hire grant writers, build community of scholars to enable mutual support in securing grants |
A list of available SPA services, plans for hiring grant writers |
September 2023 |
Define roles of Research Facilitators and Research Administrators in support of proposal development (CV, current and pending supports, Conflict of Interest, environment documents) |
Define roles and tasks of various SPA staff categories to assist grants development |
June 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Engage Council on Research, Deans and department chairs to increase the number of award nominations; establish a nomination committee for external awards and professional boards/academy memberships |
Clarity of the process and key individuals involved |
May 2023 |
Inform UAlbany community and general public about faculty excellence, exceptional accomplishments and regional impacts |
Define channels of communication to community and public, frequency of publications, and individuals in charge |
June 2023 |
Conduct satisfaction survey of researchers and Division staff, implement required changes, monthly meetings of SPA staff to resolve issues or escalate them to next level |
Hold focus groups, craft surveys for faculty and staff satisfaction, a process to review the input and actions to be taken |
April 2023 |
Co-chairs:
Members from the Division for Research & Economic Development:
Members from the University Community:
Reconfigure and automate manual processes
Improve the use of existing systems and integrate with new technologies
Website content and structure reform for more transparent, efficient and effective user experience
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Work with Task Force 3 to identify key redesign elements required for process improvements that can help inform technology options considered for new investments |
A list of processes that need to be automated for Stage 1 automation Note: Stage 1 automation will be a start. The digital transformation will be a continual process. |
November 2022 |
Survey and/or interview peer institutions to identify and evaluate the best technical solutions (Research Foundation Central Office) |
A list of potential technology solutions |
February 2023 |
Scope out the implementation plan with ITS, including a budget, proof of concept, procurement, tech support, staffing needs, etc. |
Implementation Plan (First Draft for Stage 1) Note: Depending on the technology, the timeframe for the implementation will vary. |
March 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Identify existing challenges for both our customers and administrators in the current systems (PACS, Interview Exchange, BI, etc.) and share it with ITS to start addressing the challenges |
A summary of existing challenges for customers and administrators and a “wish list” for proposed improvements |
February 2023 |
Integrate the new systems from Task Force 2’s Priority 1 with the existing ones, so users are not overburdened with learning different tools |
An Integration Plan (First Draft for Stage 1) |
March 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Work with the Office of Communications & Marketing to launch new Research Lifecycle web content that is searchable |
New Research Lifecycle web content |
First Draft: January 2023 Estimated Launch: May 2023 |
Work with Task Force 1 and OCM to create new pages for faculty outreach and engagement efforts |
A new set of pages for faculty outreach and engagement efforts |
March 2023 |
Create an integrated portal for different systems in the Division to offer a one-stop shop. All tools should have easy tutorials and ways to collect user feedback. |
An integrated web portal (an ITS-OCM project created) |
May 2023 |
Co-chairs:
Terrell D. Rabb, Interim Director, Office of Regulatory and Research Compliance
Gary Ackerman, Associate Professor, College of Emergency Preparedness, Homeland Security & Cybersecurity
Members:
Erin M. Bell, Interim Assistant Vice President (Research Compliance)
Tom Begley, Professor of Biological Sciences, Associate Director of The RNA Institute, College of Arts & Sciences
Lauren Cole, Director, Research Foundation Human Resources
Jerry Gauriloff, Director of Post-award Services, Sponsored Programs Administration
Paula Kaloyeros, Assistant Vice President for Sponsored Programs Administration & Deputy Operations Manager
Christine McCrary, Interim Associate Director for Research Administration, Sponsored Programs Administration
Theresa A. Pardo, Associate Vice President for Governance of Institutes, Centers & Specialized Labs, and Research Data
Thecla Philip, Senior Associate for Finance & Administration
Maria Pidgeon, Interim Director, Office of Economic Development
Our mission is to prioritize changes to institutional processes that will strengthen UAlbany’s research, scholarship and creative pursuits. The Division’s processes for research administration must not hinder UAlbany’s efforts to be a leader in addressing societal challenges, advancing human knowledge, and driving innovation and discovery.
Processes will be prioritized for change that are identified as hindering the University's recruitment and retention of faculty, staff and graduate students who can strongly contribute to distinctive disciplinary and interdisciplinary research programs — especially those programs that drive entrepreneurship, public-private partnerships and translational application.
Changes proposed or made to processes will need to be evaluated to ensure new procedures will empower faculty, staff and students to engage in innovative research and will enhance research infrastructure.
In addition to regular obligations, members will need to budget considerable time to the team to achieve the expected outcomes. It will also be essential to communicate and coordinate with the efforts of the other Task Force teams to avoid duplication of efforts.
Expected Outcomes & Deliverables |
Deliverable Date |
---|---|
Development of a clear plan to systematically address the processes of the research and sponsored program lifecycle will be necessary to achieve the desired outcomes |
December 2023 |
Establish clear and sustainable processes for identifying, proposing, and administering sponsored activities and research |
November 2023 |
Reduce unnecessary redundancy in processes to ensure compliance with regulatory, sponsor, and institutional requirements and policies |
November 2023 |
Identify investments in technology are essential to meet institutional needs and goals to facilitate a significant increase in sponsored research activities |
November 2023 |
Co-chairs:
Lauren Cole, Director, Research Foundation Human Resources
Paula Kaloyeros, Assistant Vice President for Sponsored Programs Administration & Deputy Operations Manager
Members from the Division for Research & Economic Development:
Charlene Cox, Accounts Payable Team Leader, Sponsored Programs Administration
Peter Gonczlik, Director, Office for Innovation Development & Commercialization
Thecla Philip, Senior Associate for Finance & Administration
Ashley Turski, Administrative Assistant II
Todd A. Remkus, Manager of Award Establishment and Maintenance, Sponsored Programs Administration
Employee Retention
Employee Recruitment
Employee Performance Management
Employee Engagement
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
RFHR will perform classification and compensation analysis |
RFHR has begun to, and will continue to, analyze compensation against Market Data to ensure compensation is equitable |
Ongoing |
RFHR will work with Department heads to evaluate and restructure positions |
Create a structure that promotes growth opportunities within Research Administration. Restructure positions to include more responsibility at increased compensation |
Ongoing |
For workload management, identify areas in need of Research Facilitators |
Identify gaps in Administration and make a recommendation to VPRED |
May 2023 |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Identify gaps in job applicant pools and additional resources for recruitment |
Identify new methods of recruitment to reach a broader applicant pool |
Ongoing |
Create marketing materials for recruitment |
Develop a recruitment flyer to highlight the perks of Research Foundation Employment |
Ongoing |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Implement Performance Programs & Evaluations for all RF employees in Research Administration annually |
RFHR will provide guidance and a template for supervisors of RF employees working within Research Administration |
December 2022 |
Ensure submission of Performance Programs & Evaluations |
RFHR will monitor receipt of performance programs & evaluations |
Ongoing |
Top Challenges & Actions |
Deliverable |
Deliverable Date |
---|---|---|
Formalize a Social Committee |
Implement a method for engagement for all units of Research Administration on a rotating basis |
January 2023 |
Identify new methods to promote training, staff development and continuing education opportunities |
Promote opportunities to better position staff to succeed in their roles Implement a budget for such opportunities |
Ongoing |
Survey employees and peer institutions |
Identify ways to improve work life balance and engagement with staff |
Ongoing |