FM Operations Center

The Facilities Management Operations Center (FMOC) is a vital unit responsible for the efficient management and upkeep of academic buildings and residential facilities within the University. Our primary focus is to ensure a safe, functional, and comfortable environment for the University community.
 

Submit a Customer Request

Duties and Responsibilities:

  • Facilities Call Center: Serve as the central point of contact for receiving and addressing all trouble calls related to facilities issues. This includes responding to reports of maintenance needs, repairs, and other facility-related concerns.
  • Work Order System Maintenance: Maintain a comprehensive Work Order System that efficiently tracks and manages all repair requests and maintenance tasks across the University. This ensures timely resolution of issues and optimal utilization of resources.
  • Key Management and Inventory: Oversee the issuance and retrieval of keys for faculty and staff members, processing key requests, and securely managing access to University facilities. Ensuring the security of our campus is a top priority. In addition to issuing keys, we meticulously manage key inventories, including retrieving keys that are no longer needed and maintaining accurate records of key distribution. This comprehensive approach ensures the effective and secure use of keys throughout our facilities.
  • Building Support: Provide crucial support to the various maintenance shops responsible for the upkeep of University buildings. Our collaboration ensures that buildings remain in optimal condition, addressing issues promptly, and facilitating a conducive learning and working environment.
  • Power Plant Coordination: Collaboration with the Power Plant team is essential to maintain the energy efficiency and sustainability of University buildings. We assist in coordinating maintenance activities to ensure the smooth operation of vital systems within these facilities. 

At the Facilities Management Operations Center, our commitment is to enhance the overall campus experience by promptly responding to facility-related concerns, optimizing resources, and fostering a secure and well-maintained environment for all members of the University community.

 

Contact Information
Humanities B43

1400 Washington Avenue
Albany, NY 12222
United States

Phone
518-442-3480
Office Hours

Monday - Friday 7 a.m. to 3:30 p.m.

If you have a life safety issue or would like to report an emergency, please dial 911 from any campus phone or 518-442-3131 from any phone for immediate connection to a dispatcher.

University Cleaning Guidelines

Green Cleaning Policy

The University at Albany, in compliance with NYS Executive Order 134, procures and uses cleaning products having properties that minimize potential impacts to human health and the environment consistent with maintenance of the effectiveness of these products for the protection of public health and saftey. All cleaning products, including, glass cleaners, general purpose cleaners, carpet cleaners, bathroom cleaners, and floor strippers are Green Seal Certified.

Cleaning Products Currently in Use
Product CategoryProduct Currently in Use
Glass CleanerDiversey PERdiem
General Purpose CleanerDiversey PERdiem
Neutral Floor CleanerDiversey Neutral Cleaner
Carpet CleanerDiversey PERdiem
Bathroom CleanerDiversey Crew 44
Floor StripperDiversey Pro-Strip
WaxEnviroCare Wax

If you have any questions regarding the products or the University's policy regarding use of green cleaning products, please contact Facilities Management Operations Center.

Trash Removal Schedule from Private Offices
CampusAreaBuildingTuesday/ThursdayWednesday/Friday
DowntownAcademic BuildingsDraper X
DowntownAcademic BuildingsHawley X
DowntownAcademic BuildingsHusted X
DowntownAcademic BuildingsMilne X
DowntownAcademic BuildingsPage X
DowntownAcademic BuildingsRichardson X
DowntownDormsAlumni Quad X
UptownAcademic PodiumArts & Sciences X
UptownAcademic PodiumBiology X
UptownAcademic PodiumCampus Center X
UptownAcademic PodiumCatskill X
UptownAcademic PodiumChemistry X
UptownAcademic PodiumEarth Science X
UptownAcademic PodiumFine Arts X
UptownAcademic PodiumHumanitiesX 
UptownAcademic PodiumLecture Center X
UptownAcademic PodiumMain Library X
UptownAcademic PodiumEOP X
UptownAcademic PodiumPhysics X
UptownAcademic PodiumSocial Science X
UptownAcademic PodiumTaconic (Education) X
UptownAcademic PodiumComputing Center X
UptownAcademic PodiumPAC X
UptownDormsColonial Quad  
UptownDormsDutch QuadX 
UptownDormsEmpire CommonsX 
UptownDormsFreedom QuadX 
UptownDormsIndigenous QuadX 
UptownDormsLiberty TerraceX 
UptownDormsState QuadX 
UptownOff Podium Buildings1535 Western Ave X
UptownOff Podium BuildingsBuilding 511 X
UptownOff Podium BuildingsAlumni HouseX 
UptownOff Podium BuildingsBoor Studio X
UptownOff Podium BuildingsCasey Stadium X
UptownOff Podium BuildingsGrounds X
UptownOff Podium BuildingsHudson (Bldg 25) X
UptownOff Podium BuildingsInformation TechnologyX 
UptownOff Podium BuildingsLSRBX 
UptownOff Podium BuildingsMassry Center for BusinessX 
UptownOff Podium BuildingsMechanical Repair X
UptownOff Podium BuildingsMSC X
UptownOff Podium BuildingsParking Mgmt X
UptownOff Podium BuildingsPhysical Education X
UptownOff Podium BuildingsSBA and Bus X
UptownOff Podium BuildingsScience Library X
UptownOff Podium BuildingsBroadview Center X
UptownOff Podium BuildingsUHALL X
UptownOff Podium BuildingsETEC X
UptownOff Podium BuildingsPower Plant X
UptownOff Podium BuildingsTrack and Field Trailer X
UptownOff Podium BuildingsHealth & Counseling Center X
UptownOff Podium BuildingsUPD X

General Custodial Guidelines

The following guidelines represent the Facilities Management’s broad overview of routine custodial services and the general frequency of various cleaning tasks, given current campus resource constraints. Please note that the schedule and tasks described herein are subject to change without notice based on daily staffing levels, inclement weather, and emergency matters.

All instructional spaces and toilet rooms will be cleaned and disinfected overnight, using approved disinfectants. Restrooms will be cleaned and disinfected daily. High-use high touch surfaces, such as exterior door handles, handrails, and elevator buttons, will be disinfected daily. Individual offices and front-facing counters (such as the mailroom and financial aid) will be provided disinfectant kits for do-it-yourself (DIY) as necessary.

The University will follow Campus-wide cleaning and disinfection protocols for classrooms, residence halls, restrooms, and other facilities, consistent with CDC and Department of Health guidance as communicated by SUNY System Administration Facilities Management.

For more information and detailed guidelines, please refer to the following resources:

Facility Cleaning Task Checklist
Uptown Academic Podium, Downtown Academic Campus, Athletics, Out Buildings
A. PUBLIC AREAS – ENTRANCES, LOBBIES, AND HALLWAYS
DailyWeeklyMonthlyIntersessionAs Needed
  • Dust mop, wet mop or auto scrub vinyl or terrazzo floors, three days a week.
  • Empty trash and recycling bins and replace liners.
  • Wash and disinfect water fountains.
  • Remove graffiti.
  • Wash and disinfect doors and door jams.
  • Walk off mats vacuumed.
  • Public area trash cans cleaned.
  • Carpeted areas vacuumed as needed.
  • Windows and door glass spot cleaned as necessary.
  • Gum removal.
  • Burnish public areas, hallways, and entrances if time/staffing permit.
  • Remove tape and stickers from walls.
  • Remove posters/paper from walls.
  • Remove dust, dirt and cobwebs from Corners and Edges.
  • Floors top scrubbed/stripped and waxed.
  • Walk off mats cleaned or replaced.
  • Glass display cases dusted.
  • Spot cleaning of walls.
  • Dust all vents, radiators, and ledges.
  • Set up, break down, and clean up after events.
  • Snow removal.

 

B. CLASSROOMS, TEACHING LABS, LECTURE CENTER, AND THEATERS
DailyWeeklyMonthlyIntersessionAs Needed
  • Clean white and chalk boards.
  • Floors dust mopped, wet mopped, or vacuumed, three days a week.
  • Desks straightened.
  • Replace white board erasers/markers as needed.
  • Wash and disinfect tabletops.
  • Sweep large debris.
  • Remove graffiti.
  • Empty trash and recycling bins and replace liners on building trash pickup schedule.
  • Wash and disinfect doors and door jams.
  • Clean trash cans.
  • Remove dust, dirt, and cobwebs from corners and edges.
  • Gum removal.
  • Vacuum carpets.
 
  • Top scrub/strip/wax/burnish vinyl tile floors.
  • Bonnet buff/extract carpets.
  • Wash walls.
  • Wash windowsills.
  • Set up, break down, and clean up after events.

 

C. STAIRWELLS
DailyWeeklyMonthlyIntersessionAs Needed
  • Swept if needed.
  • Spot mopped if needed.
  • Remove graffiti.
  • Wash and disinfect hand railings.
  • Wash and disinfect doors and door jams.
  • Dust all windows, ledges.
  • Remove dust, dirt, and cobwebs from corners and edges.
  • Gum removal.
  • Mopped/scrubbed stairs.
  • Remove tape and stickers from walls.
  • Remove posters/paper from walls.
  • Landings top scrubbed / stripped / waxed / buffed.
  • Wash walls.
  • Wash baseboards.
 

 

D. OFFICES, CONFERENCE ROOMS, LIBRARIES, BREAK ROOMS, KITCHENETTES, AND RECEPTION AREAS
DailyWeeklyMonthlyIntersessionAs Needed
  • Occupants responsible for cleaning tables, appliances, and/or countertops in Kitchenettes.
  • Remove trash and clean/wash floors.
  • Wash and disinfect doors and door jams.
  • Private office trash pickup will be done two times each week (Tuesday/Thursday or Wednesday/Friday). Schedule may be altered based on project work and/or staffing levels.
  • Wash trash cans and recycling bins.
  • Gum removal.
  • Wipe down tables and reset chairs, as needed, conference rooms only.
  • Vacuum carpets - including under desks.
  • Public area vinyl floors top scrubbed / stripped / waxed / burnished.
  • Carpets bonnet buffed and extracted.
  • Window ledges dusted, clean doors and wall surfaces.
  • Clean study carrels and desks.
  • Vents dusted.
  • Display cases dusted.
  • Wash windows and windowsills.
  • Dust vents, radiators, and ledges.
  • Private office carpets shampooed, and vinyl tile floors stripped, waxed, and burnished through submission of funded work requests by occupants.

 

E. RESEARCH LABS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash and recycling receptacles, replace liners and dust and/or wet mop accessible labs three times each week.
   
  • Research lab vinyl tile floors are stripped, waxed, and burnished ONLY through submission of funded work requests by occupants. Researcher is responsible for removing all items from the floors and ensuring all equipment and chemicals are secure.

 

F. CAMPUS CENTER MEETING ROOMS, BALLROOM, LOUNGES, AND FOOD COURT/DINING AREAS
DailyWeeklyMonthlyIntersessionAs Needed
   
  • Carpets bonnet buffed and extracted.
  • Vinyl tiled floors top scrubbed/stripped/waxed/burnished.
  • Clean vents, window ledges.
 

 

G. ELEVATORS
DailyWeeklyMonthlyIntersessionAs Needed
  • Sweep/vacuum/wipe walls, ceilings, buttons, and doors.
  • Vacuum door tracks.
 
  • Replace or clean walk-off mat.
 

 

H. REST ROOMS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty waste receptacles and change liners.
  • Restock dispensers: soap, paper towels, and toilet paper.
  • Sweep and wash floors.
  • Remove graffiti.
  • Wash and disinfect sinks, toilets, urinals.
  • Clean mirror, temporary program support for SUNY’s GOT YOUR BACK: Install mirror clings, 1 per restroom at the bottom left corner of the mirror.
  • Empty sanitary boxes and replace liners.
  •  
  • Wash Trash Cans and Sanitary Boxes.
  • Spot wash walls.
  • Dust top of partitions.
  • Dust vents.
  • Window ledges dusted.
  • Wash and disinfect doors and door jams.
  • Remove dust, dirt, and cobwebs from corners and edges.
 
  • Tiled walls and floors pressure washed.
  • Thorough cleaning of vents, fixtures, and under sinks.
  • Use buffer on tile floors.
 

 

I. LOCKER ROOMS AND SHOWER AREAS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash receptacles and change liners.
  • Dust mop floors.
  • Wet mop.
  • Sweep shower drains.
  • Wash and disinfect shower room floors.
  • Auto-scrub large locker room floors at least twice each week.
  • Scrub shower room walls to prevent mildew build-up.
  • Clean trash cans.
  • Dust tops of lockers.
  • Clean and disinfect the inside of all lockers.
  • Clean all carpets.
  • Pressure wash all shower, drying areas, and bathrooms.

 

J. PHYS ED POOL AREA
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash receptacles and replace liners.
  • Clean water fountains.
  • Pool area bathrooms cleaned according to standards.
  • Entrance areas cleaned of dirt from street shoes.
  • Edges and corners swept and mopped, especially around and under seating areas where an auto scrubber cannot reach.
    

 

K. Broadview Center ARENA
DailyWeeklyMonthlyIntersessionAs Needed
  • Unlock building entrance doors.
  • Empty trash receptacles and replace liners.
  • Clean and disinfect water fountains.
  • Vacuum walk-off mats.
  • Vacuum carpeted areas.
  • Setups in Hall of Fame.
 
  • Scrub court-covering tarps.
  • Fulfill set up and break down of events according to schedules.
  • Thoroughly sweep and mop (if necessary) bleachers after events.
  • Auto scrub purple running track as needed.
  • Clean doors.
  • Wash outside windows of Hall of Fame, SEFCU lobby, and fitness center.
  • Dust air vents.
  • Clean inside window frames to hall of fame.
  • Arena setups for various events.
  • Auto scrub walk track.
  • Auto scrub gray rubber floor area.
  • Vacuum purple running track.
  • Sweep and organize loading dock room.
  • Sweep and organize storage rooms.
  • Dust mop arena floor.

 

L. ATHLETICS: GYMNASIUM, ACTIVITY AREAS, AND FITNESS CENTER
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash receptacles and replace liners.
  • Remove trash/soda, water bottles from floors.
  • Dust mop, wet mop, and disinfect fitness center floors.
  • Clean and disinfect water fountains.
  • Remove gum, spit, debris.
  • Vacuum walk-off mat leading to fitness center.
  • Sweep and mop fitness center office floor.
  • Clean fitness center door glass.
  • Fulfill set up and break down of events according to schedules.
  • Clean Casey stadium press box bathrooms and trash removal (During Fall and Spring season).
  • Clean Casey stadium press box elevator (During Fall and Spring season).
  • Auto scrub A, B, and C gym floors at least twice each week.
  • Sweep and mop racquet/handball courts on a rotating basis when courts are free.
  • Pressure washing the Casey stadium concourse bathrooms.
  • Auto scrub dance studio floor and wrestling room floors.
  • Clean dance studio glass and fitness center glass.
  • Thorough cleaning to include vents, dust mop, wet mopping under treadmills, thorough cleaning of floor and around all equipment.
  • Thorough cleaning of gymnasiums, racquet/handball courts, dance studio, wrestling room, and varsity weight room.
  • Cleaning Casey Stadium elevator tracks.
  • Cleaning Casey Stadium Ticket boxes.
  • Vacuuming and trash removal baseball press box.
  • Sweeping and trash removal of lacrosse press box.
Residence Halls: Indian, Dutch, Colonial, State, and Alumni Quads
A. PUBLIC AREAS – ENTRANCES, LOBBIES, AND HALLWAYS LAUNDRY ROOMS
DailyWeeklyMonthlyIntersessionAs Needed
  • Walk off mats vacuumed.
  • Dust mop, wet mop, or auto scrub vinyl or terrazzo floors.
  • Trash cans emptied and liners replaced.
  • Drinking fountains disinfected.
  • Windows and door glass cleaned.
  • Clean trash rooms and gondolas.
  • Sweep, mop, and wipe down furniture in lounges.
  • Clean laundry rooms.
  • Public area trash cans cleaned.
  • Glass display cases dusted.
  • Carpeted areas vacuumed on a rotating basis.
  • Clean loading docks.
  • Burnish public areas, hallways, and entrances if time and staffing permit.
  • Floors top scrubbed/ stripped and waxed.
  • Walk off mats replaced or shampooed.
  • Vents dusted.
  • Spot cleaning of walls.
  • Exterior windows cleaned.
  • Set up, break down, and clean up after events.
  • Snow removal.
  • Setting up triple suites.
  • De-tripling.
B. STAIRWELLS
DailyWeeklyMonthlyIntersessionAs Needed
  • Swept if needed.
  • Spot mopped if needed.
  • Remove graffiti.
  • Wash and disinfect hand railings.
  • Mopped/scrubbed stairs.
  • Dust all windows, ledges.
  • Wash and disinfect doors and door jams.
  • Remove dust, dirt and cobwebs from corners and edges.
  • Wash walls.
  • Remove tape and stickers from walls.
  • Remove posters/paper from walls.
  • Landings top scrubbed/stripped/waxed/buffed.
 
C. HALL ELEVATORS
DailyWeeklyMonthlyIntersessionAs Needed
  • Sweep/vacuum/wipe and disinfect walls and doors daily.
  • Clean ceilings and buttons.
  • Vacuum door tracks.
 
  • Replace or clean walk-off mat.
  • Clean ceilings and buttons - ceilings done during intersession and buttons done daily.
D. PUBLIC RESTROOMS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty waste receptacles and change liners.
  • Restock dispensers: soap, paper towels, and toilet paper.
  • Sweep floors.
  • Dust mop, wet mop, and disinfect restroom floors.
  • Graffiti removed.
  • Disinfect sinks, toilets, urinals.
  • Spot wash walls.
  • Dust top of partitions.
  • Dust window ledges.
  • Thorough cleaning of vents, fixtures, and under sinks.
 
  • Tiled walls and floors pressure washed.
 
E. PRIVATE SUITE ROOM BATHROOMS
DailyWeeklyMonthlyIntersessionAs Needed
 
  • Empty waste receptacles and change liners.
  • Restock toilet paper.
  • Sweep floors.
  • Disinfect sinks and toilets.
  • Clean mirrors.
  • Wash floors.
  • Sweep shower drains.
  • Wash and disinfect shower room floors.
  • Wipe and clean shower curtains.
  • Thorough cleaning of vents, fixtures, and under sinks.
 
  • Tiled walls and floors pressure washed.
  • Replace shower curtains.
 
F. PUBLIC TUB AND SHOWER ROOMS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash receptacles and change liners.
  • Dust mop floors.
  • Wet mop.
  • Sweep shower drains.
  • Wash and disinfect shower room floors.
  • Scrub and disinfect shower curtains.
  • Scrub shower room walls to prevent mildew build-up.
  • Clean all trash cans.
  • Dust vents.
   
G. RES HALL FITNESS CENTERS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash and recycling receptacles, replace liners three days a week.
  • Restock paper towel dispensers as necessary.
  • Remove trash/soda, water bottles from floors.
  • Dust mop floors.
  • Spot clean as necessary.
  • Vacuum walk off mat leading to the fitness center.
  • Dust ledges and flat surfaces.
  • Wet mop floor mats.
  • Clean fitness center door glass.
  • Spot clean as necessary.
 
  • Thorough cleaning to include vents, dust mop, wet mopping floors under and around all equipment.
  • Scrub all walls.
  • Wash all windows.
 
H. RES HALLS - SUMMER CLEANING CHECKLIST
Resident Rooms and SuitesCorridors, Lounges, and StairwellsCommon Washrooms, Shower/Tub Rooms, Restrooms
  • Remove any remaining items not part of regular room inventory.
  • Sweep, dust mop and/or vacuum all floor surfaces.
  • Remove all nails, tacks, tape and adhesives from walls and ceiling.
  • Complete dusting of all wall surfaces.
  • Completely wash all room walls and room furniture.
  • Disassemble all lofted beds.
  • Replace damaged furniture.
  • Wipe down all room furniture with disinfectant cleaner.
  • Thoroughly clean all windows, screens, blinds, shades.
  • Inventory room furniture and replace any damaged or broken furniture.
  • Discard and replace any worn, ripped, or soiled mattresses.
  • Thoroughly clean and disinfect private bathroom fixtures and surfaces.
  • Replace shower curtain liners.
  • Ensure all lights are working properly.
  • Strip, wax, and burnish floors as needed.
  • Lock all windows.
  • Remove all trash and recyclables.
  • Remove all items that are not part of regular inventory.
  • Clean and disinfect all trash and recycling receptacles and reline.
  • Completely clean all vertical and horizontal surfaces including walls, doors, heating covers, railings, etc.
  • Sweep, dust mop, mop and/or vacuum all floors including stairs.
  • Ensure all lights are working properly.
  • Strip, wax, and burnish tile floors.
  • Remove all trash and all items that are not part of regular inventory.
  • Clean and disinfect all trash and recycling receptacles and reline.
  • Completely clean and disinfect all vertical and horizontal surfaces including walls, doors, heating covers, railings, partitions, fixtures, etc.
  • Sweep, dust mop, mop and/or vacuum all floor surfaces.
  • Replace all shower/tub curtain liners.
  • Replenish all soap and paper products.
  • Clean and shine all mirrors.
  • Ensure all lights are working properly.
University Apartments: Freedom Quad and Empire Commons
A. PUBLIC AREAS – ENTRANCES, LOBBIES, AND HALLWAYS
DailyWeeklyMonthlyIntersessionAs Needed
  • Walk off mats vacuumed.
  • Dust mop, wet mop or auto scrub vinyl or terrazzo floors.
  • Trash cans emptied and liners replaced.
  • Drinking fountains disinfected.
  • Windows and door glass spot cleaned as necessary.
  • Outside public windows and glass cleaned one hour/day on a rotational basis when weather permits.
  • Public area trash cans cleaned and disinfected.
  • Glass display cases dusted.
  • Carpeted areas vacuumed on a rotating basis.
  • Burnish public areas, hallways, and entrances if time and staffing permit.
  • Floors top scrubbed/ stripped and waxed.
  • Walk off mats replaced.
  • Vents dusted.
  • Spot cleaning of walls.
  • Set up, break down, and clean up after events.

 

B. STAIRWELLS
DailyWeeklyMonthlyIntersessionAs Needed
  • Swept if needed.
  • Spot mopped if needed.
  • Remove graffiti.
  • Wash and disinfect hand railings.
  • Wash and disinfect doors and door jams.
  • Mopped/scrubbed stairs.
  • Dust all windows, ledges.
  • Remove dust, dirt and cobwebs from corners and edges.
  • Gum removal.
  • Wash walls.
  • Wash baseboards.
  • Remove tape and stickers from walls.
  • Remove posters/paper from walls.
  • Landings top scrubbed / stripped / waxed / buffed.
 

 

C. PUBLIC RESTROOMS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty waste receptacles and change liners.
  • Restock dispensers: soap, paper towels and toilet paper.
  • Sweep floors.
  • Graffiti removed.
  • Disinfect sinks, toilets, urinals.
  • Wash floors.
  • Dust top of partitions.
  • Dust vents.
  • Thorough cleaning of vents, fixtures and under sinks.
  • Spot wash walls.
  • Dust window ledges.
  • Tiled walls and floors pressure washed.
 

 

D. UNIVERSITY APARTMENTS FITNESS CENTERS
DailyWeeklyMonthlyIntersessionAs Needed
  • Empty trash and recycling receptacles, replace liners and disinfect on Tuesday, Thursday, and Fridays.
  • Restock paper towel dispensers as necessary.
  • Remove trash/soda, water bottles from floors.
  • Dust mop floors.
  • Spot clean as necessary.
  • Vacuum walk off mat leading to fitness center.
  • Clean and disinfect fitness center door glass.
  • Dust ledges and flat surfaces.
  • Wet mop floor mats.
  • Spot clean as necessary.
 
  • Thorough cleaning to include vents, dust mop, wet mopping floors under and around all equipment.
 

 

E. UNIVERSITY APARTMENTS - SUMMER CLEANING CHECKLIST
Resident Rooms, Suites and ApartmentsCorridors, Lounges and StairwellsPublic Restrooms and Public Laundry Rooms
  • Remove any remaining items not part of regular room inventory.
  • Sweep, dust mop and/or vacuum all floor surfaces.
  • Remove all nails, tacks, tape and adhesives from walls and ceiling.
  • Complete dusting of all wall surfaces.
  • Completely wash all room walls and room furniture.
  • Disassemble all lofted beds.
  • Wipe down all room furniture with disinfectant cleaner.
  • Thoroughly clean all windows, screens, blinds, shades.
  • Inventory room/apartment furniture and replace any damaged or broken furniture.
  • Discard and replace any worn, ripped, or soiled mattresses.
  • Thoroughly clean and disinfect private bathrooms fixtures and surfaces.
  • Replace shower curtain liners.
  • Scour and disinfect all kitchen appliances (stove, refrigerator, microwave, dishwasher, washer, dryer, etc.).
  • Thoroughly clean and disinfect all kitchen cupboards and countertop surfaces.
  • Strip, wax, and burnish tile floors.
  • Ensure all lights are working properly.
  • Close and lock all windows.
  • Remove all trash and recyclables.
  • Remove all items that are not part of regular inventory.
  • Clean and disinfect all trash and recycling receptacles and reline.
  • Completely clean all vertical and horizontal surfaces including walls, doors, heating covers, railings, etc.
  • Sweep, dust mop, mop and/or vacuum all floors including stairs.
  • Ensure all lights are working properly.
  • Strip, wax, and burnish tile floors.
  • Remove all trash and all items that are not part of regular inventory.
  • Clean and disinfect all trash and recycling receptacles and reline.
  • Completely clean and disinfect all vertical and horizontal surfaces including walls, doors, heating covers, railings, partitions, fixtures, etc.
  • Sweep, dust mop, mop and/or vacuum all floor surfaces.
  • Replace all shower/tub curtain liners.
  • Replenish all soap and paper products.
  • Clean and shine all mirrors.
  • Ensure all lights are working properly.

Snow Emergency

This Response Guide is intended to provide a general overview of Facilities Management procedures for Minor, Moderate and Major event categories that may trigger special procedures; and how resources are prioritized and where/how to park when/if a “Snow Emergency Parking Plan” is activated.


Snow and Ice Response Guide

A. Overview

The snow and ice response goal of Facilities Management is to make all University streets, parking lots, sidewalks, stairwells, and Podium areas safe and accessible for pedestrians and vehicles during and after each winter storm. Variables such as the accumulation rate and total accumulation of snow and ice, moisture content, temperature, time of day or night, wind direction and velocity will all influence, and may, delay intended snow and ice response operations. Depending on the severity of the storm, vehicles and equipment engaged in snow and ice clearing may be in operation across campus for extended periods. Your cooperation when walking, driving or parking on campus is critical for getting the job done safely and in a timely manner. The University community is reminded that additional caution is advised when on campus during the winter season because of the potential for hazardous conditions caused by snow, ice, wind, and freezing temperatures. Vehicles should be properly equipped for winter driving, motorists are encouraged to carry a shovel in the car and pedestrians are encouraged to wear adequate footwear that provides for added traction in snow and ice. Moreover, on icy and/or snowy days, PLEASE park in areas that have already been cleared to better enable Facilities Management to clear those areas that still need clearing.

*Please note that snow blower operations may begin as early as 5:00 a.m. outside of residential quads

B. When Will the University Deploy Snow and Ice Response Resources?

The University’s snow and ice response plan will be activated based on one of the three categories below.

C. Prioritizing Snow Clearing Operations During Moderate and Major Events

Given the extensive campus infrastructure, the Facilities Department must properly prioritize its limited staff and resources during and after every snow and ice event. Snow and ice clearing operations are prioritized into three phases. The first phase, during a snow event, focuses on clearing main roadways, parking lot entrances, and handicapped areas. The second phase, after the snow event when major accumulations have ceased, focuses on clearing snow on secondary roadways, parking lots, sidewalks, and other areas. The third phase, after a snow event, focuses on clearing fire hydrants, overhangs, etc. Greater detail on these three phases and their associated priorities is provided below.


*Please be advised that all third priority actions will be addressed during our regular hours of operation - 7:00 a.m. to 3:30 p.m.  

Phase 1 - During a snow event

FIRST PRIORITYSECOND PRIORITYTHIRD PRIORITY*
  • University Drive/University Entrances
  • UPD parking lot
  • All major roadways
  • Uptown Campus interior roadways & sidewalks
  • Ambulance access roads
  • Fire lanes and disabled access areas
  • Building entrances
  • State Street sidewalk (Alumni Quad)
  • Western Avenue sidewalk DTC & Alumni Quad
  • All entrance steps to buildings
  • Parking lots (Alumni Quad & DTC)
  • Bus stops – Wash. Ave. East Entrance, Collins Circle, Broadview Center, Social Science, Freedom Quad, Western Ave. Entrance, East side Fuller Rd.at Empire Commons, ETEC.
  • Heating plant, motor pool
  • Tricentennial Drive Sidewalk
  • Parking lot access
  • Colonial and State Purple lots
  • Dutch Gold and Purple lots
  • Special Permit parking areas
  • Broadview Center parking lot
  • Podium West lot  
  • Campus Center and Receiving docks access
  • Podium ramps and walkways
  • Entry Plaza access (Circle to Podium)
  • Alumni Quad and DTC interior walks
  • Broadview Center access
  • MSC Parking Lot
  • ETEC Parking Lot
  • Visitor Parking Lots
  • Fuller/Washington roundabout walks


PHASE II – After a snow event (major accumulations have ceased)

FIRST PRIORITYSECOND PRIORITYTHIRD PRIORITY*
  • First priority areas listed above
  • All Gold (student) lots
  • Northwest Gold student parking lot
  • State Annex
  • Podium and Quad priority stairs
  • Priority sidewalks       
  • Turf fields/athletic fields access
  • Secondary priority sidewalks
  • 511 Building
  • Remove Snow Piles for Draper Ct. Yard
  • Purple Path


PHASE III – After a snow event (after all snow has ended*)

FIRST PRIORITYSECOND PRIORITYTHIRD PRIORITY*
  • Fire hydrants and stand pipe connections
  • Snow mound knockdowns       
  • Secondary stairwells       
  • Catch basins
  • Roof overhangs
  • Selected fields access

Snow Emergency Parking Plan

After heavy snow events (typically, but not limited to, >10”), Facilities Management, in conjunction with the departments listed below, may activate a “Snow Emergency Parking Plan” for designated parking areas on campus, providing an 8-hour minimum notice to the University Community.

The Snow Emergency Parking Plan is a multi-phased plan to relocate cars to alternate locations. It is intended to provide a reasoned and coordinated University-wide response to clear and remove large amounts of snow in a prompt and efficient manner. Student, faculty, and staff will be directed to park in alternative places, as directed below.

Activation of the Snow Emergency Parking Plan

This procedure will be activated upon the recommendation of the Director of Facilities Operations and Services to the Associate VP for Facilities Management. The Director of Facilities Operations and Services will then inform the University Police Department (UPD), Residential Life, Parking Management, Human Resources, Media/Marketing, and Plant staff, as appropriate.

Communication of the Snow Emergency Parking Plan

The University community will be informed of the Snow Emergency Parking Plan through regular updates of the Office of Parking and Mass Transit phone line 518-442-3121, https://www.albany.edu/parking-transit.

Violations of Snow Emergency Parking Plan

All vehicles that are not moved to designated parking lots will be ticketed and/or towed to other campus locations. Violators of this procedure will be responsible for towing and citation expenses.

Overnight/Resident Parking during University Recess

Please note that during a school recess (for example, winter intersession or spring break), all student cars left on campus with a valid resident student permit should be parked in the Northwest Gold student parking lot.

Responsibilities during Snow Emergency Parking Plan
  • University community– students, faculty, and staff will be directed to park in alternative locations as directed below.
  • Facilities Department– staff, shovels, and other equipment will be provided, as necessary and appropriate, to assist persons moving their vehicles to designated areas; staff and equipment will be provided, as necessary and appropriate, to clear lots; and management staff will notify UPD, Residential Life, and Parking Management of updated parking phases.
  • University Police Department– staff and resources will be provided to enforce the relocation of vehicles to designated areas; and UPD will contact towing agencies to assist in the removal of vehicles as necessary.
  • Residential Life– general information will be shared with all Residential Life staff and studentsregarding these Snow Emergency Parking Plan procedures; and Res Life will inform staff and students when the Snow Emergency Parking Plan is activated.
  • Parking Management– all vehicle ticketing will be suspended during the Snow Emergency Parking Plan; and Parking Management will help direct towing efforts, as necessary.
  • Human Resources Office– publish procedures and meet with local unions, as necessary, to keep them up to date and informed of any changes to policies regarding the snow removal plan.

Where to park when the Snow Emergency Parking Plan is Activated

The University community will be directed to park in alternate locations three-step plan intended to expedite snow clearing.

Step 1.

Vehicles moved to:

  • Colonial South Faculty/Staff
  • State Faculty/Staff
  • Dutch Faculty/Staff
  • Dutch Student (south end)
  • Podium West
  • Visitors Lot P1
  • Visitors Lot P2
  • Liberty Terrace North
  • Empire Commons North
  • ETEC (north end of parking lots)

See highlighted areas on map below:

Map indicating where to park during Step 1 of the Snow Emergency Parking Plan
Step 2.

Vehicles moved out of areas in Step 1 and instead moved to:

  • Indigenous East-Commuter
  • Dutch Student (north end)
  • Colonial Commuter
  • State Student
  • Freedom North, East, West
  • Grounds/UPD Parking
  • Broadview Student
  • Liberty Terrace South
  • Empire Commons West & South
  • ETEC (south end of parking lots)

See highlighted areas on map below:

Map indicating where to park during Step 2 of the Snow Emergency Parking Plan

Step 3. Vehicles moved to:

Any cleared valid parking space