Contact the Registrar’s Office
Chat Options: Click the circular chat icon in the lower right of your screen to get started.
- Live Chat: Live chat with Registrar's Office staff from 8 a.m. to 12 p.m. and 1 p.m. to 4 p.m. Monday through Friday.
- Chat Bot: The Registrar's Office chat bot is available 24/7. Minerva can answer questions about our services and can even access your student record (with authentication) and give you personalized feedback on a variety of topics, such as holds, registration appointments, class locations and more.
Email: Email [email protected] with general questions.
- If you have questions related to degrees, degree audits and diplomas, please email [email protected].
- Faculty and staff members with questions regarding the Schedule of Classes should email [email protected].
Phone Calls: Call the Registrar's Office at 518-442-5540 between 10 a.m. and 2 p.m. on Monday through Friday.
Online Appointments: Zoom and/or Teams appointments are available upon request (email [email protected] to schedule).
In-person Office Hours: Visit our public service counter between 10 a.m. and 2 p.m. on Monday through Friday. The Registrar's Office is located in Campus Center B-52.
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Note: Employers, background screening firms, and other third-party entities should visit our Services for Third-party Entities page for information on degree and enrollment verification.